Vinted Users Voice Anger About Sizing Modifications
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
The popular resale platform has altered its size classifications for women's and children's clothes but did not contact every member regarding the update.
Digital Channels Response
Many shoppers and sellers are expressing on platforms stating that platform listings now display a different size category than originally posted because of the remapping.
The company said the revised method more closely matches other platforms.
They have suggested members to examine their items and adjust the sizing manually where appropriate, causing user dissatisfaction.
Measurement Approach Updates
Earlier, the sizing featured one number and one letter, for instance S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
In some cases, the measurements have been reclassified - such as a large size was previously a 12 but is now a UK 16-18.
User Stories
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, stated items she posted featuring size 14 markings were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she stated.
Required Changes
Charlotte Lunn, located in England, explained she became annoyed because the modification necessitated personal updates the measurements for "each individual item".
"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount after experiencing income reduction," she stated.
Platform Context
The platform boasts over 100 million members, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This isn't the first time where an unanticipated change within the service has received backlash: last year, the platform withdrew an update to its shipping options after backlash from users.
